Comments, Compliments and Complaints

    We want to know how you feel about our services, and any suggestions that will help us to improve the quality of our service.

    If we have made a difference in any way to you, or someone else's life by our service, then we would love to hear from you. 　You can also personally speak to a member of staff if you would like to.

    If we have caused you some distress in any way, and you would like to make a complaint, then we have a complaints procedure in place.

    Please note: 　We always endeavor to solve your complaint early on informally and within a time frame, and all issues will be personally dealt with in a confidential and professional manner.